Under the leadership of the China Chain Store & Franchise Association, more than 10 chain retailers, cloud service providers, infrastructure vendors and Deloitte were released on April 10th at the 2019 China International Retail Innovation Conference - Cloud Computing Summit Sub-forum. Chain Retailing Enterprises on the Cloud Guidelines (hereinafter referred to as the "Guidelines"). "Guidelines" from cloud computing development analysis, chain retail enterprise cloud plan guidance, cloud platform technology stack capacity, cloud considerations, cloud implementation path on chain retail enterprises, cloud implementation reference plan, cloud implementation reference steps, chain retail The eight aspects of the enterprise digital transformation reference best practice elaborated on the key nodes, paths and method steps of the chain retail enterprise to achieve the cloud.
Peng Jianzhen, secretary general of the China Chain Store & Franchise Association, pointed out that after preliminary research, it is a general trend for chain retail enterprises to use the cloud and cloud. To this end, throughout the year of 2018, the association and related companies jointly drafted the "Guidelines" to help industry companies to avoid the risks and problems brought about by the cloud process to the greatest extent. In the next step, the association will continue to carry out related work and promote the extensive and in-depth application of the technology in the domestic market from how to better use the cloud.
Chen Hongjiang, chief architect of Deloitte Cloud Services, pointed out: "Since the rapid development of cloud computing technology in 2009, it has become the supporting platform for almost all emerging technologies. The cloud management platform in cloud computing and the key technologies used in most applications have gradually Mature. Analysis of cloud technology status, development path, application popularity, and the future development trend of cloud computing, we can foresee that the enterprise-scale large-scale application period based on cloud computing is coming soon. The chain retail enterprise cloud is in line with the trend of technology development. It is the best way for companies to reduce operating costs, optimize management and operational processes, improve overall innovation capabilities, and seek new profit growth points."
Zhang Tianbing, managing partner of the consumer goods and retail industry in Deloitte Asia Pacific, believes: "The most fundamental change facing the retail industry today is that consumers' application of technology goes beyond the enterprise, thus pushing companies to change themselves to catch up with new consumer demands. But currently Chain retail enterprises have encountered many common problems in the overall deployment process, system selection, personnel authority, and safe operation of Shangyun, which directly restricts the overall process of cloud enterprises in the industry.” Shangyun is a complex In the process, the enterprise needs to complete six steps of system evaluation, system verification, data migration, application migration, system configuration, and monitoring optimization. In the specific practice of cloud in enterprises, it can be generally divided into three scenarios: private cloud, public cloud and hybrid cloud. The chain retail business has the following characteristics:
The industrial chain is complex, the related businesses and systems are numerous, and the business units are widely distributed;
The scale of the enterprise is large, and the production and operation management are complicated;
Some services (such as promotions, holidays, etc.) have large dynamic changes in load, and different business loads require different resources to support;
There are Internet application requirements for third-party users.
Based on the analysis of the advantages of private cloud, public cloud, hybrid cloud, typical business characteristics of chain retail industry and the development trend of hybrid cloud, “Guidelines” point out that chain cloud enterprises adopt the hybrid cloud cloud strategy to meet their business needs. Good way. Hybrid cloud architecture generally includes application layer, platform service layer, hybrid cloud management platform and integration. It should be noted that after the business and application requirements are clear, the chain retail enterprise should develop the dependency between the expected load and multiple cloud infrastructures when designing the hybrid cloud architecture. In terms of cloud platform technology stacking capabilities, the Guidelines recommend designing a functional architecture that covers the professional application layer, platform service layer, infrastructure service layer, cloud unified management platform, and security management.
Liu Junlong, the partner of Deloitte Cloud Services, added: “A traditional retailer can access data in a safer, easier and more efficient way after the cloud, in order to complete the transition to smart retail. In order to complete the local to cloud in the best case. Migration, enterprises also need to pay attention to technology, cost, personnel control and many other issues. Among them, the stability of the hybrid cloud platform is the key." Stability is not only related to the connection between the cloud platform and the enterprise intranet, when the number of hosts for cloud services is hundreds After a thousand years, management and operation and maintenance are also a problem.
In addition to the necessary technical tools, the Guide also states that managing the operational system is the basis for ensuring effective planning, implementation and control of the cloud platform. Therefore, the specific design should include the organization and responsibilities, systems and processes. The organizational structure defines the distribution of powers and responsibilities in the operation of the cloud platform, thereby establishing an operation team and a security system to solve the problem of “who is going to do it”. The institutional process focuses on the implementation and management of the daily operation of the cloud platform, ensuring the efficiency and effectiveness of the operational work, and clarifying the “how to” problem. Therefore, both are equally indispensable for cloud platforms.